Addresses of 4 cities
Dhaka, Chittagong, Khulna, and Sylhet—each office has different hours.
jaya9 Help Center and Contact
From Dhaka to across Bangladesh, jaya9 support is easy to access here; phone, office hours, and help center information are all together.
Download APK View Help Center
4 offices, 1 direct jaya9 Contact
This page has office-based contact information; for a quick answer, please call first, then send a message if needed.
Business Hours
Team is available from 10am to 8pm daily.
Phone Support
Small problems are solved over the phone, usually within 10 minutes.
Emergency Support
There is a separate team for accounts, login, and app installations.
Where to find jaya9 Support
5 contact channels currently in use
Dhaka Office
Service desk in Gulshan-2 area from 10am to 8pm, 7 days a week
Phone: 01811 000 111
Email: [email protected]
Chittagong Office
Desk near Panchlaish; locals are seen; crowds are lighter at noon.
Phone: 01811 000 222
Email: [email protected]
Khulna Office
City users contact more in the afternoon; responses come quickly then.
Phone: 01811 000 333
Email: [email protected]
Sylhet Office
At Sylhet desk, account and payment questions come more often; the team handles that separately.
Phone: 01811 000 444
Email: [email protected]
Four quick support facts
4.4/5
Average rating from 50,517 reviews
673K+
Active users
731+
Available titles and options
99.5%
Platform Uptime
How the jaya9 Help Center works
1. Describe the problem
Tell us which one is stuck: login, app, or account
2. The team verifies
The support team first checks by matching screenshots or numbers
3. Sends a solution
If the correct steps are found, it is delivered in a short
In Dhaka, many use bKash or Nagad; Rocket-based questions also appear on a separate line.
Help Center Details Page And jaya9 Login Guide Looking ahead makes the work easier.
What users say
I got a reply within 5 minutes after picking up the phone; the Dhaka office team spoke clearly.
Wrote from Chittagong; the bKash question was explained in simple language.
Messages were sent at night; I got a follow-up the next morning.
Mailing address and documents
To send documents, use the official mailing address; this keeps name, user ID, and date clear.
Mailing address: House 14, Road 6, Gulshan 1, Dhaka 1212, Bangladesh.
Before sending documents, double-check screenshots and numbers; this helps support move quickly.
Download jaya9 AppFinally, if you need jaya9 Support, view this page first, then download the APK and log in.